Use the Focused Inbox slider to turn Focused Inbox off. On the Organize tab, select Focused inbox.Ĭlick the menu button at the top of your screen. Under When email is received, select Don't sort messages. Select Settings > Display settings > Focused Inbox. Instructions for classic Outlook on the web In the Settings pane, move the Focused Inbox toggle to off. Try the Instructions for classic Outlookon the web.Īt the top of the page, select Settings. Note: If the instructions don't match what you see, you might be using an older version of Outlook on the web. The Focused and Other tabs will disappear from the top of your mailbox. NOTE: You may not see these options if you do not have a clutter folder. The Clutter folder remains in Outlook even after you turn off the feature. You can turn off Clutter anytime by selecting Don't separate items identified as Clutter. On the navigation bar, go to Settings > Options > Mail > Automatic processing > Clutter.Ĭhoose Separate items identified as Clutter > Save. In the upper-left corner of the page, choose the App launcher > Outlook. Now, in the right pane shown, select Focused Inbox and toggle off the switch of Sort Messages into Focused and Other (make sure the proper account is selected). You can switch, however, to the full version by navigating to Options > General > Light version and clear the Use the light version of Outlook on the web check box. Launch the Windows 10 Mail app and in the left pane, click on the Settings/gear icon (near the bottom of the pane). Note: You can't turn on Clutter in the light version of Outlook on the web. For help, see Sign in to Outlook on the web. You need to turn on Clutter in Outlook on the web so that you can use it both in Outlook on the web and Outlook. The following guide will instruct you on how to turn these features on and off. It separates your inbox into Focused and Other with Other serving a function similar to the Clutter Folder. Once this is done, Focused Inbox will be turned off and Clutter will be active again.Focused Inbox is a feature of Office 365 introduced to help organize mail. When does the Clutter on/off switch appear to users in Outlook on the web?Īs an admin, you can re-enable Clutter using Exchange PowerShell. If you use PowerShell to bulk create your users, then you'll need to run Set-Clutter against each user's mailbox to manage Clutter. Set-Clutter -Identity "Allie Bellew" -Enable $false Turn off Clutter for a single user named Allie Bellew: You can also view Clutter settings for mailboxes in your organization by running the Get-Clutter cmdlet. You can disable Clutter manually for a mailbox by running the Set-Clutter cmdlet. Set-Clutter -Identity "Allie Bellew" -Enable $true Turn Clutter off using Exchange PowerShell Turn on Clutter for a single user named Allie Bellew If you prefer to have new email go to a single inbox, you can combine these two tabs into one by turning off Focused inbox. You can switch between inboxes by going to each tab. You can enable Clutter manually for a mailbox by running the Set-Clutter cmdlet. Microsoft sorts email it determines to be important into your Focused inbox, while the rest goes to the Other inbox. Turn Clutter on using Exchange PowerShell You need to have an account that has at least the Exchange Service administrator role and the ability to connect to Exchange Online with PowerShell. (Individuals can turn it on/off using these instructions: Turn off/on Clutter in Outlook.Ĭheck out Using PowerShell with Exchange Online and Connect to Exchange Online PowerShell for details on using Exchange PowerShell. To turn the Clutter feature on/off for users in your organization, you must use Exchange PowerShell. Learn more: Update on Focused Inbox and our plans for ClutterĪs an admin, you may have to manage the Clutter feature in Microsoft 365. Focused Inbox is going to replace Clutter.
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